Your Health Insurance & COVID-19

17 Jun 2020

Important Health Insurance Considerations for COVID-19

ISU, working with its health insurer Wellmark, has decided to implement the following steps to help our Student and Scholar Health Insurance members:

  • Waiving prior authorization processes. Wellmark will waive prior authorization processes for covered services related to COVID-19 to ensure patients receive the right care at the right time and location.
  • Covering diagnostic tests for COVID-19. Members will have no cost-share for appropriate testing to establish the diagnosis of COVID-19.
  • Increasing access to prescription medications. Wellmark’s prescription drug benefit plans will allow for early refill, and we encourage the use of 90-day retail and mail order benefits. We also will ensure formulary flexibility if there are medication shortages or other access issues. Members will not be responsible for any additional charges if they receive a non-formulary medication as a result of a shortage.
  • Offering 24/7 help.  Members have access to Wellmark’s BeWell 24/7SM service which connects members to real people who can help with a variety of health-related concerns 24/7.

6/17/20 UPDATE:  Effective June 17, 2020, until August 31, 2020, Wellmark is waiving members’ cost-share for both medical and behavioral health virtual visits – whether it be with their current primary care physician or another in-network provider (including Doctor on Demand). Neither ISU nor its’ student scholars will be financially responsible for virtual visit cost-share (copay, coinsurance, and/or deductible) through August 31, 2020.

3/17/20 UPDATE:  Effective March 16, 2020, for the next 90 days, Wellmark is waiving members’ cost-share for both medical and behavioral health virtual visits – whether it be with their current primary care physician or another in-network provider (including Doctor on Demand). Neither ISU nor its’ student scholars will be financially responsible for virtual visit cost-share (copay, coinsurance, and/or deductible) through June 16, 2020.

Wellmark will continue to use the World Health Organization (WHO), the Centers for Disease Control and Prevention (CDC), Iowa Department of Public Health (IDPH), and South Dakota Health Department as their official sources of information. For the latest U.S. impacts of COVID-19, please see the data reported by the CDC.

To learn more about Wellmark’s response to coronavirus, please visit Wellmark.com/coronavirus.

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