Contact Us

Claims, specific coverage questions, or to order new cards:

Health Insurance


1331 Grand Ave

Des Moines, IA 50309

Phone: 1-800-694-4110



Dental Insurance

            Delta Dental of Iowa

P.O. Box 9000

Johnston, IA 50131-9000

Phone: 1-800-544-0718



Eligibility, enrollment, premium charges, policy cancellation, waiver of coverage, verification letters:

         Iowa State University

        University Human Resources

        Benefits Office – SSHIP

        515 Morrill Road

        3810 Beardshear Hall

        Ames, IA 50011-2033

       Phone: 515-294-4800 or 1-877-477-7485



Campus Health Services, billing for services received at the clinic and vaccine requirements:

            Thielen Student Health Center

             Iowa State University

             Sheldon and Union

             Ames, IA 50011-2260

             Phone: 515-294-5801