Contact Us

Claims, specific coverage questions,  and ordering new cards:

Wellmark - Health Insurance

1331 Grand Ave

Des Moines, IA   50309 

Phone: 1.800.694.4110


Delta Dental of Iowa - Dental Insurance

P.O. Box 9000

Johnston,  IA   50131-9000

Phone: 1.800.544.0718


Eligibility, enrollment, qualifying events, and verification letters:

Questions regarding premium billing, refunds, and payroll:

Benefits Office – SSHIP

University Human Resources

Iowa State University

3810 Beardshear Hall

515 Morrill Road

Ames,  IA   50011-2033

Phone: 515.294.4800 or 1.877.477.7485


Office of Fringe Benefit Accounting & Compliance

Division of Operations & Finance

Iowa State University

2912 Administrative Services Building

2221 Wanda Daley Drive

Ames,  IA   50011-2103

Phone: 515.294.2861


Campus Health Services, billing for services received at the clinic, and vaccine requirements:

Thielen Student Health Center

Iowa State University

2647 Union Drive

Ames, IA   50011-2029

Phone:   515.294.5801