Iowa State University SSHIP POS HMO Wellmark Plan

Wellmark Plan Documents

Doctor On Demand

With Doctor On Demand, you and your family members can speak with a board-certified doctor who can treat the most common medical conditions and prescribe medication if needed. Using Doctor on Demand is easy and available 24 hours a day, 7 days a week, 365 days a year. You’ll love the convenience, and your Wellmark benefits apply automatically for you and your covered family members.

Getting started is easy.

1. Download the Doctor on Demand app or visit DoctorOnDemand.com.
2. Have your Wellmark member ID card ready. You’ll be asked to enter your full Wellmark ID number, including the three-character prefix.
3. Create an account or sign in.

So, the next time you have a sore throat, or the little one’s running a fever, pick up your smartphone and connect virtually with Doctor on Demand, any time, day or night.

• Doctor On Demand physicians do not prescribe Drug Enforcement Administration-controlled substances, and may elect not to treat or prescribe other medications based on what is clinically appropriate.
• Mental Health services include treatment for certain psychological conditions, emotional issues, and chemical dependency. Services performed by psychologists are covered. Psychiatry, which may include the use of prescription drugs, is not covered. For more information, call Wellmark at the number on your ID card. 

Learn why you should give virtual visits a try

Virtual Visit Frequently Asked Questions (FAQ)