In Crisis - Don't Wait!

As a student, balancing school, work, extracurricular activities, and much more can get overwhelming and demanding over time. The Student and Scholar Health Insurance Program (SSHIP) is dedicated to ensuring your mental health is cared for so you can focus on your studies and time here at Iowa State University.  

Does my ISU SSHIP Medical Insurance Cover Mental Health Services? 

Yes, your ISU SSHIP medical insurance covers mental health services. Below is a brief overview of what services your medical insurance covers.

 

Member Cost Share 

 

Thielen Student Health Center (You will pay the least)

In-Network (You will pay more)

Out-of-Network (You will pay the most)

Office Services

No charge 

No charge 

40% coinsurance 

Outpatient Services

No charge

No charge

40% coinsurance 

Inpatient Services

N/A

20% coinsurance 

40% coinsurance 

                                                                                                                 **Member cost share is the cost you, as the member, are responsible for paying.

 

 

Licensed Psychiatric or Mental Health Treatment Program Services
Benefits available in the following settings: Not Covered: 
Treatment provided in an office visit, or outpatient setting; intensive outpatient setting; or outpatient partial hospitalization setting Services and supplies associated with certain disorders related to early childhood, such as academic underachievement disorder
Individual, group, or family therapy provided in a clinically managed low intensity residential treatment setting, also known as supervised livingServices and supplies associated with communication disorders, such as stuttering and stammering
Treatment, including room and board, provided in a clinically managed medium or high intensity residential treatment settingServices and supplies associated with impulse control disorders
Psychiatric observationServices and supplies associated with conditions that are not pervasive developmental and learning disorders
Care provided in a psychiatric residential crisis programServices and supplies associated with sensitivity, shyness, and social withdrawal disorders
Care provided in a medically monitored intensive inpatient settingServices and supplies associated with sexual disorders
For inpatient, medically managed acute care for patients whose condition requires the resources of an acute care general hospital or a medically managed inpatient treatment programRoom and board provided while participating in a clinically managed low intensity residential treatment setting, also known as supervised living
 Recreational activities or therapy, social activities, meals, excursions or other activities not considered clinical treatment, while participating in residential psychiatric treatment programs

 

 

 

Member Cost Share 

 

Thielen Student Health Center (You will pay the least)

In-Network (You will pay more)

Out-of-Network (You will pay the most)

Office Services

No charge

No charge

40% coinsurance 

Outpatient Services

No charge

No charge

40% coinsurance 

Inpatient Services

N/A

20% coinsurance 

40% coinsurance 

                                                                                                                 **Member cost share is the cost you, as the member, are responsible for paying.

 

Chemical Dependency Treatment 
Benefits are availbale in the following settings: Not Covered
Treatment provided in an office visit, or outpatient setting; intensive outpatient setting; or outpatient partial hospitalization settingRoom and board provided while participating in a clinically managed low intensity residential treatment setting, also known as supervised living
Drug or alcohol rehabilitation therapy or counseling provided while participating in a clinically managed low intensity residential treatment setting, also known as supervised livingRecreational activities or therapy, social activities, meals, excursions or other activities not considered clinical treatment, while participating in substance abuse treatment programs
Treatment, including room and board, provided in a clinically managed medium or high intensity residential treatment setting; or in a medically monitored intensive inpatient or detoxification setting 
For inpatient, medically managed acute care for patients whose condition requires the resources of an acute care general hospital or a medically managed inpatient treatment program 

Cost Share 

Prescription Drugs Thielen Student Health Center (You will pay the least)In-Network (You will pay more)Out-of-Network (You will pay the most)
Generic $10 copay $10 copay$10 copay
Name Brand $20 copay $20 copay$20 copay 

Campus Resources

The Iowa State University campus offers various mental health services students can access during their collegiate career.

  • Students Studying

    Counseling Services

    Student Counseling Services provides a wide variety of free, confidential services to ISU students. Schedule an initial appointment- either virtual or in person- based upon your preference.

    Student Counseling Services
  • Arch

    Thielen Student Health Center/Pharmacy

    Medication is a management method for mental health concerns that many find to be extremely effective. Prescription of the correct medication and dosage requires knowledge of the patient's unique circumstance. Providers at the Thielen Health Clinic are there to help students navigate this process.

    Student Health Center
  • Big Smile

    Student Wellness

    Iowa State University Student Wellness offers many programs for students to ensure that all ISU students are healthy while at Iowa State University. By promoting student health to support programs, Student Wellness aims to create a positive, healthy campus for our students so they can thrive during their academic careers. 

    Student Wellness

  • Iowa State University Police Department

    Emergencies: 911           

    Non-emergencies: 515-294-4428 

    Services and Outreach

Ames Community Resources

Want to seek help outside of Iowa State University? The Ames community offers many different resources for students to access if they are in need of assistance. 

Call 515-232-5811 or 515-232- 3206 (Ames location)

Community and Family Resources are dedicated to proactively assisting individuals, families, and communities to achieve healthy behavior and lifestyle through advocacy, prevention, and treatment of substance abuse, problem gambling, and mental illness. 

For more information, please visit their website

Call 515-598-3300 or 515-241-0982 (Ames location)

Eyerly Ball offers a full continuum of mental health services and treatment to meet the needs of our community, from family and individual counseling to outpatient care for all ages. They provide comprehensive, effective mental health services focusing on outpatient, residential, community outreach, care coordination, and crisis services. 

For more information, please visit their website 

Mary Greeley Medical Center Behavioral Health Services focuses on providing compassionate care with the goal of helping patients cope to lead productive lives. Mary Greeley Medical Center provides mental health services regardless of a person's ability to pay. 

For more information, please visit their website 

Summery of Benefits

Additional Resources through your ISU SSHIP Medical Plan

Students enrolled in the ISU SSHIP medical plan through Wellmark can access additional resources! 

As a Wellmark member, you can access Doctor On Demand where students can access a doctor virtually, not to mention the SSHIP plan covers. Students also have access to additional resources, such as Well-being Programs and activities! 

NOTE: To access the Well-being resources provided by Wellmark, you will need to register your myWellmark account. 

Doctor On Demand myWellmark Registration